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Diptyque - Q&A Help Centre home page
  • HOW LONG DO THE CANDLES BURN?
      Diptyque candles are made to burn longer than most traditional candles. Our candles on average last from 50 to 60 hours with a proper burn.
  • HOW DO I LEARN HOW TO CARE FOR MY CANDLE?
      Here are tips for safely prolonging the life of your candles. BURN TIMEThe first time you burn your diptyque candle, allow it to burn for at least two hours, until the whole top is liquid with wax. This will help your candle burn more evenly the next time.- S...
  • ARE DIPTYQUE CANDLES MADE IN FRANCE?
      Yes. Our candles are made in France.
  • HOW CAN I OBTAIN PRODUCT SAMPLES?
      We offer a complimentary product sample with every order. You can pick in the check out page.
  • WHY ARE PRODUCTS DISCONTINUED?
      Products will be discontinued if there is a significant decline in demand or to make way for new products. However, we will always be on hand to offer advice or recommendations on replacement or alternative products.

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